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Developer support

Questions, bugs or a feature request for the API?

  • E-mail support@ecomone.ch with the endpoint, the time of the request (UTC) and the response body. Never send secrets or tokens.
  • Merchants see every API request of their keys in the backend under Apps › Ecomone API › Analytics.

Authorize requests

Requests go straight from your browser to https://api.ecomone.shop. Your credentials stay in this browser tab and are never sent to this documentation site.